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Home Media Archive Online Transaction Report
201720162015

NUMBER OF ONLINE SERVICE TRANSACTIONS

No Name of Online Service Type of Transaction

Number of Transactions

Jan Feb March Apr May June July August Sep Oct Nov Dec TOTAL
1 E-Complaint System Number of Complaints (via website) 1430 931 1007 950 959 925 1203 1322 1168 1444 12291 1380 14,010
2 E-Tribunal System Number of Filings 456 349 449 353 360 387 401 395 362 420 311 227 4,470
Number of Online Fee Payments 71 65 98 63 59 111 74 71 46 85 56 o 799
3 Optical Disc Labels Number of Optical Disc Label Applications 66 43 68 73 71 50 56 61 45 59 60 41 693
4 Price Display System Number of Price Comparison Usage 1,491 1,484 1,195 1,372 1,297 809 770 691 569 739 702 682 11,801
5 Re-ownership Agent Permit Printing System Application of SPPEPS 332 364 432 312 602 451 537 535 367 379 401 298 5,010
6 e-Integrity Integrity Complaints 14 9 9 21 19 13 13 16 8 13 8 12 155
7 Francais MyFex 13 14 13 13 27 27 45 26 49 50 17 15 309
8 Mystandard MyStandard 640 545 721 679 869 714 915 855 785 976 938 879 9,516
9 Sistem NJM Notice on Cheap Sales 321 958 1135 327 3 229 109 452 473 552 421 346 5,326
10 Subsidised Diesel System New Application 39 91 134 73 33 15 10 19 19 30 60 78 601
Request for Additional Vehicle 59 103 98 69 66 45 17 30 37 45 72 82 641
TOTAL 4,932 103 5,395 4,163 4,365 3,776 4,150 4,473 3,872 4,792 4,20 4,040 48,230

NUMBER OF ONLINE SERVICE TRANSACTIONS 2016

No Name of Online Service Type of Transaction

Number of Transactions

Jan Feb March Apr May June July August Sep Oct Nov Dec TOTAL
1 E-Complaint System Number of Complaints (via website) 940 1308 1059 1010 1136 1221 1219 1333 1289 1494 1803 1522 15,334
2 E-Tribunal System Number of Filings 496 377 592 340 383 378 313 397 407 376 397 350 4,806
Number of Online Fee Payments 43 52 98 61 74 63 89 56 90 91 92 24 833
3 Optical Disc Labels Number of Optical Disc Label Applications 67 47 90 89 100 105 44 87 81 90 94 68 962
4 Price Display System Number of Price Comparison Usage 53,681 22,940 3,379 2,255 2,342 4,939 8,557 13,232 11,817 15,136 21,724 9,400 169,402
5 Re-ownership Agent Permit Printing System Application of SPPEPS 458 501 455 331 805 287 285 362 389 355 513 178 4,919
6 e-Integrity Integrity Complaints 2 10 14 12 14 13 6 14 7 21 15 11 139
7 Francais MyFex 43 33 42 38 31 63 149 3 2 5 9 21 439
8 Mystandard MyStandard 930 561 842 789 811 762 642 769 690 724 897 688 9,105
9 Sistem NJM Notice on Cheap Sales 806 123 918 788 677 757 95 482 386 437 455 540 6,464
10 Subsidised Diesel System New Application 4 3 1 3 1 3 2 1 0 1 2 3 24
Request for Additional Vehicle 9 6 3 22 3 13 5 5 15 11 29 16 121
TOTAL 9 6 7,489 5,713 6,373 8,588 11,399 16,741 15,158 18,729 25,999 12,821 129,025

NUMBER OF ONLINE SERVICE TRANSACTIONS 2015

No Name of Online Service Type of Transaction

Number of Transactions

Jan Feb March Apr May June July August Sep Oct Nov Dec TOTAL
1 E-Complaint System Number of Complaints (via website) 734 766 1009 7155 1984 1354 1058 785 808 996 906 878 18,443
2 E-Tribunal System Number of Filings 701 509 639 668 567 606 599 501 625 575 463 415 6,868
Number of Online Fee Payments 95 69 91 91 97 107 103 12 35 94 71 33 898
3 Optical Disc Labels Number of Optical Disc Label Applications 127 75 67 50 6 10 3 6 4 6 4 4 160
4 Price Display System Number of Price Comparison Usage 682 1,137 5,008 6,870 2,132 2,203 3,113 2,194 2459 2,105 29,773 58,001 115,677
5 Re-ownership Agent Permit Printing System Application of SPPEPS 35 50 43 57 46 68 42 48 63 35 41 37 565
6 e-Integrity Integrity Complaints 12 12 17 118 23 19 12 12 10 3 10 5 253
7 Francais MyFex 91 82 153 140 566 120 76 79 52 58 35 37 1,489
8 Mystandard MyStandard 647 508 603 873 738 776 839 739 916 830 793 1,003 9,265
9 Sistem NJM Notice on Cheap Sales 739 332 964 472 484 1529 0 0 716 507 1,269 0 7,212
10 Subsidised Diesel System New Application 27 13 15 27 12 14 21 18 8 7 8 5 175
Request for Additional Vehicle 22 12 44 24 33 55 29 24 21 11 9 15 135
TOTAL 22 12 8,594 16,494 6,888 6,802 5,845 4,394 5,688 5,209 33,365 60,433 153,746