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Home Consumerism Consumer Rights Tribunal for Consumer Claim Criminal Penalty For Failure To Comply

Any person who fails to comply with an award after 14 days from the date the award was made by the Tribunal commits a criminal offence and shall on conviction-

  • be liable to a fine not exceeding RM10,000.00 or to imprisonment for a term not exceeding two years or to both;
  • if the offence continues, the offender shall, in addition to the penalties above, be liable to a fine not less than RM100.00 and not exceeding RM5,000.00 for each day or part of a day during which the offence continues after conviction.