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href="https://docs.google.com/forms/d/e/1FAIpQLSfVEHq9TzJLjW1HdNulAEEyxfrS6FLhasCIbrZMwkSiJqDHLw/viewform" target="_blank" rel="noopener">Open
No List of Poll & Surveys Purpose Duration Status
1 CUSTOMER FEEDBACK OF THE MINISTRY OF DOMESTIC TRADE AND COST OF LIVING (KPDN) This questionnaire aims to obtain customer feedback regarding the level of practicing good values ​​in government departments/agencies that provide services to customers. 16-29 November 2023    Open
2 CUSTOMER SATISFACTION QUESTIONNAIRE KPDN is conducting a questionnaire to obtain general views on customer satisfaction at all KPDN service counters. All feedback received is aimed at improving the service at all KPDN counters in the future. 2022 Open  Closed
3 Soal Selidik Keberkesanan PelaksanaanSkin Harga Maksimum Musim Perayaan (SHMMP) Di Kalangan Rakyat Malaysia KPDN sedang menjalankan soal selidik untuk mendapatkan pandangan umum berkenaan pelaksanaan Skim Harga Maksimum Musim Perayaan (SHMMP). Tujuan soal selidik ini adalah untuk mengetahui keberkesanan dan menambahbaik program SHMMP serta hala tuju pelaksanaan skim tersebut pada masa akan datang.

 17 - 31 August 2021

 Closed
4 Soal Selidik Berkaitan Penggunaan Pelitup Muka Oleh Rakyat Malaysia KPDN Dalam Usaha Penambahbaikan Yang Berterusan, Sedang Menjalankan Soal Selidik Berkaitan Penggunaan Pelitup Muka Di Kalangan Rakyat Malaysia. Soal selidik ini adalah untuk mengetahui tujuan serta faktor pemilihan pelitup muka oleh rakyat Malaysia.

 

9 - 22 June 2021

 Closed
5 Questionnaire on the Effectiveness of the Implementation of the Festive Season Maximum Price Scheme (SHMMP) Among Malaysians This study was conducted to find out the effectiveness and improve the SHMMP program to ensure prices are at a reasonable level and supply is always adequate in the market during the main festive seasons of the country among consumers in Malaysia 2020 Closed
6 Questionnaire on the Use of Subsidized Cooking Oil 1kg Polybag Packs Among Malaysians (Households)   2020 Closed
7 E-Consumer Surveys 2019 Kajian ini dijalankan oleh Kementerian Perdagangan Dalam Negeri dan Hal Ehwal Pengguna yang bertujuan untuk mengukur tahap kesedaran dan hak-hak pengguna e-Dagang di Malaysia 2019  Closed
8 PriceCatcher mobile application survey To gain public feedback on the PriceCatcher mobile application 2018  Closed
9 E-Consumer Surveys 2018 This study is conducted by Ministry of Domestic Trade and Consumer Affairs aimed to measure he level of awareness and consumer’s rights. 2018  Closed
10 Apakah  Jenis Barang Sebagai Bakul barangan keperluan rakyat? This survey to collect information upon necessary consumer items. 2018  Closed
11 Survei Online Kajian “Sikap Masyarakat ke atas Koperasi” Gaining public perception on cooperatives. 2017  Closed

Online Public Engagement

Online Public Calling is the Government's initiative to provide the public with the opportunity and to provide views and feedback on all new draft proposals or amendments to the law (including by-laws, policies, regulations, etc.), regardless whether a new proposal or amendment should be tabled in Parliament or not.

Read on for more details : Surat Pekeliling Am Bilangan 2 Tahun 2012.(PDF, 210KB)

This provided for public participation in the guidelines / circular / surveys conducted by KPDN. Any feedback / suggestions / inquiries will serve as a guide to improve our service. Comments / suggestions / questions about this draft can also be directed to: webmaster [at] kpdn.gov.my

No. List of Poll & Surveys Purpose Duration Status
1.

CADANGAN PERATURAN-PERATURAN KAWALAN BEKALAN (PINDAAN) 2020

Kajian ini dijalankan untuk mendapatkan maklumbalas terhadap cadangan penggubalan Peraturan-peraturan Kawalan Bekalan (Pindaan) 2020 2020 Open
2. BORANG KAJI SELIDIK MENGENAI CADANGAN PENGGUBALAN PKHAP 2020 Kajian ini dijalankan untuk mendapatkan maklumbalas terhadap cadangan penggubalan PKHAP (Penandaan Harga Barang dan Perkhidmatan) 2020 2020 Open

E-Participation policy aims to culture of citizen engagement and contribution to enhance the services provided by the ministry, and to ensure customer satisfaction. The engagement with their people allows governments to tap into wider perspectives, sources of information, and potential solutions to improve decisions and services. It also provides the basis for productive relationships, improved dialogue and deliberation, and ultimately, better governance.

The objective of e-Participation is to engage people in development policy and decision-making processes through use of information and communication technologies, The Communication channels include Satisfaction Surveys, Public Consultation, Feedback Forms, Opinion Polls, Email and KPDN’s Social Networking Sites: such as Facebook and Twitter.

Terms and conditions of e-participation:

  1. Any statement that reflecting bias, discrimination, racism and politics are strictly prohibited
  2. Abusive language, personal attacks, defamatory statements and vulgarity are strictly prohibited
  3. Avoid using inappropriate language or offensive language
  4. Comments that are irrelevant or out of context not allowed
  5. Topics and web link connecting to pornography websites is strictly prohibited
  6. No permit comments that violate any legal right or intellectual property right
  7. Commercial advertisements are strictly prohibited such as competition, pyramid schemes, get-rich-quick schemes, prize or free offers and junk e-mail on the web
  8. The information provided does not contain any viruses, Trojan horses, worms, time bombs, cancel boots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or information
  9. The administrator of e-Participation does not endorse, support, represent or guarantee the truthfulness, accuracy, or reliability of any communications posted by other users or endorses any opinions expressed by users. You acknowledge that any reliance or material posted by other users will be at your own risk
  10. The administrator of e-Participation may change or delete Content or features at any time, in any way, for any or no reason
  11. The administrator of e-Participation will review and update or amend this policy or Guideline from time to time without prior announcement/notice
  12. Users shall be subject to terms and conditions of e-participation policies or guidelines